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Shipping and delivery

This shipping information applies to jewelry purchased from Pygmalion Diamonds at pygmaliondiamonds.com.

Delivery options and charges

Our standard shipping rate is US$30 for orders below US$69. Free standard shipping is available for eligible orders of US$69 or more. For example, a US$30 order has a US$30 standard shipping charge, while an eligible US$70 order qualifies for free standard shipping. Availability and the final charge are confirmed for your delivery address at checkout.

Enter your complete delivery address at checkout to see the shipping services and final shipping charges available for your order. Review the total before completing payment.

Dispatch and delivery estimates

Standard shipping for our international market currently has an estimated delivery window of 7–15 business days. This is an estimate, not a guaranteed arrival date. Check the delivery information available for your address at checkout. For dispatch timing or a date-sensitive order, email Cupid@pygmaliondiamonds.com with the product link and destination before purchasing.

Your delivery details

Check your recipient name, street address, postal code and contact information before payment. To request an address correction, contact us as soon as possible with your order number. Changes may not be possible once an order has shipped.

Delivery support

If your parcel is delayed, missing, damaged or contains the wrong item, email Cupid@pygmaliondiamonds.com with your order number and a description of the issue. For damage or an incorrect item, include clear photos where possible. Our team will review the shipment or item and help with the next steps.

Returns and refunds

See our refund policy for return eligibility, return postage and refund handling. This shipping information does not limit your rights under applicable consumer law.

Customer reviews

This ring, with its blue accents, is perfect for wearing to work. Several colleagues noticed today that I was wearing a lovely ring, and they kept asking me where they could buy it in other colours. I recommended this shop to them—it offers great value for money. I’m really grateful for such a lovely product.

I absolutely love these green heart-shaped stud earrings. I wore them the very evening I received them when I went out for dinner with a male friend; he kept staring at me and complimented me on how lovely my earrings looked that day. Even when I popped to the loo, I bumped into someone else who complimented them too.

I really love the butterfly design; it looks lovely when I wear it. My best friend asked me where I’d bought it, so I’ve recommended it to her – and the price is very reasonable too.

The Pygmalion Desire jewellery exceeded my expectations. Its realism, craftsmanship and attention to detail are incredible, and the delivery made the whole experience very pleasant.

Before making my purchase, I looked at a lot of jewellery shops, and Pygmalion-Desire offered exactly what I had in mind. The quality is superb and the service is excellent.

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